Ticketmaster faced the wrath of furious Taylor Swift fans on Thursday after an apparent technical glitch prevented them from buying tickets, resulting in hundreds of empty seats at Wembley Stadium.
The pop superstar is back in London for five more UK shows as her mammoth The Eras would tour finally reaches the finish line, some 15-months after it launched at State Park Stadium in Arizona.
Taking to X, formerly Twitter, as Swift, 34, returned to Wembley on August 15, fans revealed alarmingly large blocks of empty seats that would ordinarily be filled by devoted Swifties.
And concert vendor Ticketmaster found themselves blamed for the apparent fiasco after a technical error resulted in fans not receiving the requisite access code needed to unlock and purchase tickets.
Others on TikTok claimed they were sent invalid access codes that also prevented them from buying highly desired tickets for what will be the final UK shows of Swift's current tour.
Ticketmaster faced the wrath of furious Taylor Swift fans on Thursday after an apparent technical glitch prevented them from buying tickets, resulting in hundreds of empty seats at Wembley Stadium (Taylor is pictured during Thursdays show)
Taking to X, formerly Twitter , as Swift returned to Wembley on August 15, fans revealed alarmingly large blocks of empty seats that would ordinarily be filled by devoted Swifties
Sharing a photo of the empty seats on social media, one disgruntled attendee wrote: 'empty seats cause Ticketmaster locked tickets with codes.'
Posting a similar photo, a second added: 'not all these empty seats bc nobody had a code to buy tickets. this is so painful.' [sic]
Pictures taken later in the evening revealed a notably fuller Wembley, with X users sensibly claiming the earlier pictures were taken before everyone had taken to their seats.
Commenting on the posts, one wrote: 'Def thankfully late people. The streamer I am watching just showed that area and it is full!'
A second added: 'That arena is full. Because of heightened security measures people were more than likely late getting in.'
While a third wrote: 'Hopefully people are just late.'
Swift made a triumphant return to the stage at Wembley on Thursday evening after the superstar was forced to cancel her gigs in Vienna following a terror alert.
The American singer is appearing in London once again for the final five shows of the European leg of her Eras Tour, which has been running since last year.
Posting a similar photo, a second added attendee revealed morte empty seats at Wembley
Pictures taken later in the evening revealed a notably fuller Wembley, with X users sensibly claiming the earlier pictures were taken before everyone had taken to their seats
On Thursday evening, 92,000 fans - known affectionately as Swifties - poured into the stadium as they eagerly awaited to see the pop icon, clad in a variety of outfits and covered in glitter.
Cheers exploded from the stadium as the star appeared to begin her three-hour show, complete with 13 sparkly outfit changes.
Amongst the sea of Swifties were a number of famous faces, including Idris Elba and Amelia Dimoldenberg. When asked if he was excited to be there Elba said 'Oh my god, yeah, can't you tell?' adding his favourite song was London Boy.
The joyous return to the stage, where she opened with Miss Americana & The Heartbreak Prince, comes after a turbulent few weeks for the singer and her fan base.
Just over a week ago the singer was forced to cancel three concerts in the Austrian capital after police uncovered a foiled ISIS terror plot.
Swift made a triumphant return to the stage at Wembley on Thursday evening after the superstar was forced to cancel her gigs in Vienna following a terror alert
Meanwhile, in the UK, a Taylor Swift-themed holiday club was tragically targeted by a knifeman in Southport last month in an attack which killed three young girls.
Breaking her silence in an emotional speech after Cruel Summer, the star said: 'The way that you have chosen to welcome us. There are 92,000 of you, out here, with your hands in the air - screaming the words . Thank you so much from the bottom of our hearts. We love you so much London.'
'I know how much planning and energy and effort it took to come to these shows I really appreciate that,' she added.
Swifties in London, however, have insisted they feel 'safe' with a ring of steel being erected around the stadium with hundreds of security staff wearing yellow-jackets on guard.
The Met Police have also reassured the public that they are 'well prepared' for the five gigs taking place over the next week, with additional ticket checks taking place.
The force has also put a stop to fans congregating outside the stadium to hear her music - often referred to as 'tay-gating' - telling those who do not have a ticket will be turned away from the area.
Around 90,000 fans will pack themselves into the venue each night, dressed in their themed outfits, often full of glitter.
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